Content

• System requirements
• End user requirements
• Browser support
• Client components
• Supported document types
• Support of Apache server
• Database backup
• Storage requirements

A: A typical ContextPortal for Microsoft Windows 2003 solution requires server functionality to provide for Web, database and queuing services. For the end users, only a Web browser application is needed.

The following server machine configuration is recommended:

• Pentium IV with 2-8 GB RAM with at least 60 Gig hard drive storage.

The following services are required to be configured on the server:

• Windows 2000, Windows 2000 Advanced Server, XP, 2003 Server with current Service Pack
• Internet Information Server (IIS) 5.5 or higher
• MS SQL 7.0, 2000 or higher with current service pack
• Microsoft MSMQ
• Microsoft .NET Environment

If required, the MODEL Technologies professional services group can assist in the setup.

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A: For end users, the solution requires Internet Explorer 5.5 or higher.

End users need also to accept installation of a TList 7.0 component, which is provided the first time a user accesses CP. It is installed directly from the ContextPortal™ for Windows and takes a few seconds in a typical LAN environment.

A: Not at this time.

A: No. ContextPortal runs entirely through Internet Explorer. It does require a “Tlist” to facilitate some functionality. This is downloaded from the server running ContextPortal™ and does not require the end user to reboot the computer.

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A: ContextPortal currently supports the following file types:

• Microsoft Word (.doc)
• Rich Text File (.rtf)
• Microsoft Outlook®
• Microsoft Excel (.xls)
• Microsoft PowerPoint (.ppt)
• Microsoft Text Files (.txt)
• Web documents (.htm)
• Adobe Portable Document File (.pdf)

A: No. The product was designed with Microsoft services, specifically for IIS.

A: The ContextPortal database is an SQL database that is backed up following your normal database backup procedures.

A: ContextPortal database requires 25%-30% of the original data source size.

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