Content

• Introduction
• Business Solutions Overview
• ContextPortal™ for Windows® - Enterprise Solutions
• ContextPortal™ for Microsoft Outlook® - Solutions for Professionals
• The Concept Templates
• Project Management Template Example
• Methodology
• Transforming Content Into Revenue

MODEL Technologies offers a wide range of advisory and implementation consulting services to enable our clients to achieve results faster and to yield the most value from their ContextPortal™ solutions. The focus is on rapid deployment of solutions that will effectively reveal knowledge hidden in corporate information silos.

MODEL Technologies has more than a decade of experience building software and implementing solutions with Microsoft, Hummingbird, Open Text and relational database technology. We provide a comprehensive range of customized business solution development to complement our in-depth technological expertise.

By employing ContextPortal™ solutions organizations leverage their existing investments in document and content management systems dramatically reducing the time needed to find related content. ContextPortal™ suggests key themes, summaries, concepts and related documents at publishing time - reducing the manual burden of performing these activities.

With the assistance of ContextPortal™ guided navigation,  users quickly discover information and solutions that direct them to the answers and knowledge they are seeking, even when they find it hard to describe their needs.

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ContextPortal™ for Windows 2003 can automatically organize massive amounts of data by relevancy, based on examples you provide—reducing the amount of time needed to discern related information. Whether using information to improve product performance, carry out regulatory compliance or trying to better manage policies, the speed of analysis is essential in making timely decisions.

ContextPortal™ distils large volumes of textual information into meaningful business intelligence data – identifying hidden trends and relationships, enabling access to information intelligently and in context.

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The ContextPortal™ for Windows solutions help knowledge workers manage effectively, make better decisions, accelerate research and focus on relevant information for a variety of applications. MODEL Technologies professional services can assist organizations to develop ContextPortal™ solutions to support knowledge creation and sharing, including:

• Knowledge Management - For companies and government departments, today’s information-rich operational environment requires the ability to adapt quickly and effectively to changing information needs. Discovering related documents, connecting common themes and issues hidden in corporate silos is a particular strength of ContextPortal™ for Windows. It helps put the right information in the right hands, in a timely manner.
• Corporate Intranet - Deploy ContextPortal™ for Windows on your corporate intranet to speed access to disparate knowledge resources and people across your enterprise. It aggregates information contained in corporate repositories and provides easy access via the user's web browser. It goes beyond traditional “search”, presenting information in multiple contexts to multiple audiences via intelligent navigation.
• Proposal and RFP Management - Effectively organize, analyze and match contract and RFP requirements with prior proposals, relevant resources, departments, and experts.
• Intellectual Property (IP) Research - ContextPortal™ for Windows significantly reduces the amount of time required from subject matter experts in IP research. It accurately identifies and categorizes conceptual similarities to competitive intelligence documents, for example patents and related non-patented technology descriptions, and it enables users to focus immediately on all relevant IP information.
• Identify and Prioritize Relevant Information for Research — Based on domain knowledge taxonomies or an example document, ContextPortal™ for Windows delivers a lineup of relevant material. The information can be organized by research concepts and objectives and can then be navigated by associated concepts.
• Categorize Large Amounts of Material — Unlike traditional search tools or other information management technology, ContextPortal™ for Windows can automatically create relevant concepts based on terms found within documents and other text-based content being collected.
• Monitor Sources for New Relevant Material — ContextPortal™ for Windows can monitor information sources to categorize and prioritize new information based on user interest, job function, or research needs. ContextPortal™ for Windows can be deployed within your existing workflow and is widely applicable across multiple research functions.

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Instead of struggling with searching, sorting and classifying your Outlook® e-mails, files and web pages use ContextPortal™ for Outlook® to intelligently transform your information into inter-connected knowledge maps. As a result you will attain an unparalleled capability to quickly find and access information in context. To jump-start the process we offer out-of-the-box knowledge domain templates that immediately assist you with knowledge mapping.

ContextPortal™ for Outlook®  shows you all related information regardless of where it resides.

ContextPortal™ for Outlook is seamlessly integrated into Outlook.

ContextPortal™ concept templates provide you unified views of all related information regardless where it is stored. We are developing customized templates for a wide range of domains, including Project Management, Proposal Development , Response to RFPs and RFIs , and Research and Development.

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ContextPortal™ concept templates are a means to quickly and efficiently build corporate and personal knowledge bases. In brief, concept templates put content in context .

Concept domain templates offer the fastest and easiest way to automatically convert your information into knowledge maps. Our knowledge engineering services are based on best practice expertise gained from successful client implementations.
We have designed a series of methods and tools to address various levels of consultation, guidance, and hands-on support.

Concept templates provide powerful filters allowing you to rapidly unearth relevant information concerning a business category and process.

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With ContextPortal™ for Windows, we offer a wide range of taxonomies, thesauri and authority files guaranteed to meet your requirements to build knowledge maps and to build a responsive corporate memory. Our tools automate content analysis of content to determine the meaningful elements (words, phrases, clusters, concepts, etc…) and a way of connecting the content elements to the appropriate targets in the concept templates.

Concept templates facilitate structuring large volumes of unorganized information into systematic and coherent knowledge views that serve as both a navigational aid as well as an organizational tool. With concept templates users can automatically see what content is available within familiar working categories, as well as other content, related in context. ContextPortal™ tools automatically map corporate information into concept templates creating powerful knowledge discovery solutions.

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Our aim is to ensure that clients get full value from ContextPortal™ solutions by providing tailored solutions to meet client’s evolving needs. MODEL Technologies applies proven methodologies when consulting with clients to analyze their requirements, legacy data and systems in order to design for a taxonomy meeting the client’s strategic and tactical goals.

Iterative Methodology Steps

The first stage is business analysis to determine the aspects of a client's business can benefit most from using ContextPortal™. This stage usually takes the form of a small number of full or half-day workshops between MODEL's business analysts and the client's management, domain experts, policy specialists, users, and customer service staff. The workshops serve as a forum for brainstorming business solution opportunities and they result in the development of an initial action plan.

Once applications are identified, suitable scenario write-ups and contextual association maps are formalized. Documents are produced that model the business needs and outcomes to drive professional service delivery.

The third stage is a pilot application in which a model application is deployed to test a realistic scenario. User feedback is incorporated to improve system usability.

The pilot application evolves to the deployment stage, where the scenarios developed are moved into production use. Typically this involves ensuring that the necessary metadata is captured and structured for future use for customer segmentation and data mining. A scalability analysis is completed to ensure that the system will perform under load.

The fifth stage involves technology transfer to the client or partner organizations. This empowers clients to take control of their contextual knowledge models enabling them to adjust and extend the system rapidly.

The final stage is an on-going evaluation of the impact ContextPortal™ solutions have on service delivery. The intention is to ensure that clients continue to get maximum value from the system as their businesses and user needs evolve.

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Whether you are a large or small company, or an information rich public service, you need to use your content effectively to satisfy your customers’ needs for relevant information.

Manually categorizing and linking content at publishing time is labour-intensive and costly, and leads to inconsistencies. ContextPortal™ significantly reduces the burden by automating the process.

The Solution: Harness your enterprise information to produce contextual knowledge maps.

ContextPortal™ enables organizations to exploit their information-rich information repositories by rendering information in context and reducing the time taken to prepare content during the publishing process.

Our navigation technology allows focused access to information based on user needs. You will no longer waste time sifting through long lists of irrelevant results returned by search engines. Context driven navigation offers a more rewarding user experience that translates into attracting new customers, retaining existing customers, and increasing revenue.

By contextually analyzing and organizing your content, ContextPortal™ solutions ensure that users will quickly find the information that they are looking for.

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